Organisation (B2B) Terms

These terms apply to agreements between Moldts Entreprise, trading as NVQ Flight Gear (“NVQ”), CVR 36112336, Ålykken 53, 6710 Esbjerg V, Denmark, and organisations using NVQ Organisation Solutions and the NVQ Platform. They apply to business customers only; consumer protection rules, including the right of withdrawal, do not apply to purchases under these terms. Where an individual agreement between NVQ and the organisation says otherwise, the individual agreement takes precedence.

An organisation account is set up by NVQ together with the organisation. During onboarding the parties agree the approved product catalogue, the points model, delivery arrangements, invoicing details and — for organisations outside Denmark — the applicable VAT treatment (see section 5). The organisation is responsible for the accuracy of the employee data it enrols on the platform and for keeping its administrator access secure.

Employees order within the catalogue and points budget the organisation has approved. Points are an internal allocation mechanism, not a currency; the organisation is invoiced for the actual products ordered under the agreed prices. The organisation can adjust catalogues, budgets and employee access through the platform at any time.

Customised gear — including flight suits produced in the organisation's colours, with logos, patches or special configurations — is produced against the specification approved by the organisation. Minimum order quantities (typically 25–50 units, depending on the build) are stated in the programme agreement. Custom production and pool orders are binding once the specification is approved and cannot be cancelled or returned, unless agreed otherwise in writing.

Prices under organisation agreements are stated exclusive of VAT unless otherwise agreed. For Danish organisations, Danish VAT is added. For organisations in other EU countries with a valid VAT number, supplies are made under the reverse-charge mechanism where the rules allow; the correct treatment is confirmed for each organisation at onboarding. Invoices are payable on the terms stated in the agreement or on the invoice; late payment carries interest and fees under the Danish Interest Act.

Lead times for programme orders are stated per order or in the programme agreement. The organisation must inspect deliveries and report defects or shortages without undue delay. For justified claims NVQ will, at its choice, repair, replace or credit the affected products. Claims do not cover damage from incorrect use, mishandling, modification or normal wear.

NVQ processes personal data about the organisation's administrators and employees in order to run the platform and the equipment programme, as described in the Privacy Policy. The organisation ensures it has the necessary basis for providing employee data to NVQ. Where the parties' roles require a data processing agreement, one is entered into as part of the organisation agreement.

Neither party is liable for indirect losses, including loss of production, profit or data. NVQ's total liability under an organisation agreement is limited to the amount invoiced for the orders giving rise to the claim. Nothing in these terms limits liability that cannot be limited under mandatory law.

Organisation agreements are governed by Danish law. Disputes that cannot be resolved by negotiation are settled by the Danish courts at NVQ's registered office.